Volunteer Coordinator – The Hope Foundation

Context of Role

The Hope Foundation is a Middlesbrough charity supporting local people, helping to reduce digital poverty and access for everyone.

The Hope Foundation offer advice on training, careers and local services and offer accredited training, providing support for the well-being of those over 50.

Role Description

The Hope Foundation are seeking to recruit a Volunteer Coordinator to lead and develop the Hope Foundation and furbdit volunteer work.

furbd collect, refurbish, and distribute digital devices to underserved communities, empowering them to connect, learn, and grow.

As a Volunteer Coordinator you will empower and equip volunteers with the knowledge and the skills they need to support our services and ensure they feel valued and supported.

This is a 2 year fixed term role and certain elements will evolve as the position embeds in the team and the successful candidate learns and develops the best ways forward for volunteering within the organisation.

Purpose of the Role

• Volunteer Recruitment and Retention.
• Ongoing development and implementation of central volunteering strategy, policies and procedures.
• Ensure the organisation is seeking and actioning feedback from volunteers.
• Represent the volunteers’ voice in internal meetings and decision making.
• Be built into the wider volunteer network across Middlesbrough and the Tees Valley to share knowledge and resources.
• Support each project area to recruit volunteers with the appropriate skills and availability to support each service needs.
• Responsible for the initial induction of new volunteers embedding the values of the charity as well as an understanding of the charities work.
• Provide pastoral care for the volunteers to ensure they feel heard and understood.
• Get to know and support our current volunteers.
• Create and establish volunteer positions with clear role descriptions.
• Uphold the safety and safeguarding of volunteers and work alongside them in the development and management of volunteering within the organisation.
• Develop and maintain volunteer documentation and internal volunteer management compliance in line with statutory bodies.
• Develop volunteers to achieve their potential including producing or accessing relevant training as is appropriate.
• Act as the first point of contact for volunteer enquiries and queries.
• Develop regular meetings and activities for the volunteers keeping the volunteers up to date.
• Attend volunteer events and networks as appropriate.
• Use social media channels to celebrate and advertise the work of volunteers within the organisation.
• Collect good news stories from the volunteers and the impact of volunteering on themselves and people who use the service as well as the organisation.
• Organise recruitment drives as needed.
• Be central in the planning to celebrate.
• National Volunteers Week in the organisation.
• participate in any courses or training that would improve your performance and knowledge required for your role.
• Actively participate in The Hope Foundation staff appraisal process.

How to Apply

Detailed Job Description	Recruiting for Volunteer Coordinator (hope-foundation.org.uk)
Application Format	Please download the Job Description for more information on this role. Job Description Application Form Please fill in the Application Form and then mail it to [email protected] or The Hope Foundation, 1 Grange Road, Middlesbrough, TS1 5BA.
Deadline	25/10/2024 16:30