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Inter-Action (August 2022 Edition 1)

SSAFA – Volunteer Roles

Redcar & Cleveland Borough Council – Introducing Redcar & Cleveland Supporting Families Toolkit

Redcar & Cleveland Borough Council would like to introduce their fantastic Supporting Families Toolkit, this useful resource has been developed to support everyone who works with children and families.

It brings together a wealth of guidance, local service contact details and resources, to improve access to information, advice and services at the click of a button. They’ve also consulted with many colleagues to incorporate a wide range of tools, from direct work templates to digital resources, that will support your assessment and planning work with children and young people, helping you to respond to significant issues within families.

The toolkit will help staff in multi agency partner organisations and the voluntary and community sector, as well as their Redcar & Cleveland Borough Council staff.

Please share this information with anyone that might benefit from this resource.

To access the toolkit click here https://www.redcar-cleveland.gov.uk/supporting-families-toolkit , they will update the toolkit regularly so please don’t save a copy as it will quickly become out of date. Instead save this web page in your favourites for easy access.

The Pioneering Care Centre – Job Vacancy

Research Officer

Responsible to: Senior Researcher
Accountable to: PCP Chief Executive & Board of Trustees
Located: Home Working with significant outreach across County Durham
Starting salary: Starting Salary £22,274 per annum pro-rata
Salary scale: Scale Points 7-9, £22,274 – £22,509 per annum pro-rata
Hours: 37 hours per week
Term: Fixed until 31 March 2023
DBS Status: Basic / Standard / Enhanced / Enhanced with barring
Closing date: Sunday 28 August 2022 at 00:00 midnight

Please visit www.pcp.uk.net/vacancies for an Application pack, or email hr@pcp.uk.net

CV’s will not be accepted as part of the application process.

Integrated Urgent Care in Middlesbrough and Redcar & Cleveland – Stakeholder Briefing

Stakeholder Briefing

Wednesday 3 August 2022

Integrated Urgent Care in Middlesbrough and Redcar & Cleveland

A new model of urgent care delivery is being proposed for the populations of Middlesbrough and Redcar & Cleveland which would see the opening of a new Integrated Urgent Treatment Centre (UTC) at The James Cook University Hospital, and increased opening hours at Redcar Primary Care Hospital, providing 24/7 access to urgent care for all residents of South Tees and the wider Tees Valley.

Integrated Urgent Care (IUC) is currently in place across the other boroughs within the Tees Valley, with UTCs at Darlington Memorial Hospital, the University Hospital of North Tees, the University Hospital of Hartlepool and Redcar Primary Care Hospital. The Redcar UTC is currently open from 8am to 9.30pm and under the new proposals this would see access increased to 24/7 opening, 365 days a year.
The new model will include home visiting, GP Out of Hours, and management of minor injuries and illness, with 24/7 access across all sites. The aim is to provide the right care at the right place, first time, minimising disruption and frustration for patients and improving efficiency and quality of outcomes whilst reducing the time to access Urgent Care services.

Proposals will see a standardised offer, so that wherever a patient lives in Tees Valley, they will have the same access to the same high standard of urgent care around the clock, accessible via NHS111. The proposals would also see the relocation of the GP Out of Hours service from North Ormesby Health Village to The James Cook University Hospital site.

In order to progress plans, the North East and North Cumbria Integrated Care Board (NENC ICB) is carrying out a 10-week period of engagement with patients/carers and stakeholders in Tees Valley, which will run until Sunday 9 October 2022.

Co-locating GP Out of Hours services as part of an integrated urgent and emergency care service, has been shown to support the delivery of safe and effective care as well as significantly improving patient experience. The integration of primary and secondary care services on acute hospital sites can help to reduce emergency attendances and demand on the system for urgent care services.

The benefits of this proposed new model are:

Have your say

The NENC ICB is keen to understand what patients, carers and stakeholders think about the current model of care, what works well, what doesn’t and what they need to consider with the proposed model.

Complete a survey:

Patients living in Tees Valley are invited to share their feedback by completing a survey before midnight on Sunday 9 October 2022:
https://necs.onlinesurveys.ac.uk/iuc

The survey is being promoted across local print and digital media and through social media, and via posters. Paper copies of the survey and freepost reply envelopes are also available at all Middlesbrough GP practices. Written submissions of feedback can be emailed to necsu.comms@nhs.net

This engagement activity will help to inform the development of proposals to ensure services are developed to best meet the needs of the local population. A full engagement report will be produced at the end of the engagement activity, and this will be used to inform and support next steps.

Seeking the views of the wider community:

In addition to the survey, the NENC ICB will commission voluntary sector partners to conduct facilitated feedback sessions with people from groups with protected characteristics to help us consider the likely impact of any potential changes on local people.

Further information:

Please visit our web page for more information https://nenc-teesvalley.icb.nhs.uk/iuc/

Events:

We are planning a series of local events in September 2022 where patients/carers and stakeholders can also share feedback. Dates for these events will be shared on the web page above in the next few days and promoted across local media.

For more information, please email necsu.comms@nhs.net

Citizens Advice – Job Opportunity

Foodbank Adviser

Job Title: Foodbank Adviser
Reporting to: Advice Services Manager
Salary: FTE £23,708
Hours of work: 18.5 hours per week
Location: Redcar & Cleveland (Outreach)

This is a new partnership project to deliver advice and support to individuals at risk of financial destitution and hardship. Working throughout the Redcar and Cleveland area on an outreach basis, you will be working in local foodbanks to support people to improve their circumstances by providing high quality advice and support.

We want people who are passionate about giving an effective service to those most in need. You will need to demonstrate that you can engage skilfully with clients who are vulnerable and distressed and have proven skills in working in a busy environment.

You will be a highly motivated and strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits and have effective oral and written communication skills for the purposes of negotiation and reporting.

Role purpose

To deliver a good quality advice service to clients, with due regard to the aims, policies and procedures of the foodbanks and Citizens Advice service, working within a client focussed and responsive team.
Providing signposting, triage, specific support and specialist advice, or referring to others within the service as required by individual knowledge and caseload.

To develop a holistic, targeted advice service to foodbank clients within the Redcar and Cleveland area.

For further information or to request an application pack, please contact admin.desk@darlingtoncab.co.uk

Closing date for applications: 18th August 2022. Shortlisted applicants will be invited for an interview.

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