HIGH INTENSITY MENTORING – 3 DAY COURSE
VENUE TBC (Middlesbrough)
Monday 2nd – Wednesday 4th September 2019
COURSE DESCRIPTION
Who should attend?
Staff who respond to, manage or care for individuals in your local community who have a history of using crisis services in any of the following ways:
- With a high frequency.
- Whose crises often use multiple agencies in the same incident.
- Who demonstrate behaviours whilst in crisis that pose risks to their personal safety.
- Whose behaviour may pose a risk to other people in the community.
- Whose behaviour could lead to arrest and conviction.
What are the aims of the course?
This course will teach attendees how to use an award-winning model of crisis care called SIM. These specialist SIM teams are primarily led by your local Mental Health Trust and Police Service, but a multi-agency approach is required to make the model highly effective.
By the end of the course, students will:
- Have a full understanding of the nature and complexities of ‘high intensity’ crises.
- Be able to support patients struggling with these behavioural patterns in more effective and resilient ways than the mental health service can provide alone.
- Be able to confidently supervise high intensity patients with a high degree of professional and emotional intelligence.
- Be able to build a new type of relationship with the service user so that the frequency, risk and impact of their crises is reduced, through coproduction principles.
- Have a comprehensive understanding of the legal framework supporting their intervention.
- Be able to use two methodological models that integrates health and justice based working practices. This will guide their planning, decision making and reflective practices.
- Have access to ongoing training, delivered digitally as well as a Community of Practice.
Who MUST attend?
- All mental health care coordinators who will be working with the police officer on cases that have already been identified as needing a more resilient level of intervention
- Police officers/staff who have been selected to work with their local mental health service
- Staff who will supervise these care coordinators and police staff
Who ideally should attend?
- Consultants who oversee the patients about to be managed using this methodology
- Other support staff who will have contact with the patients on the programme
- 3rd sector staff who may have contact with the patients on the programme
- Street Triage staff/officers who may encounter these patients in crisis
- Control room triage staff who may have to manage incoming calls for these patients
- Ambulance staff who are willing to lead the decision making for these patients
- A&E staff who are willing to lead the decision making for these patients
- Service user representatives who have been asked to attend
What is taught?
The course is divided into 3 clear sections – each a day long.
DAY 1 – PSYCHOLOGY
Day 1 leads the students through the basic psychological theories that explain the most common behavioural health conditions that drive repeat crisis behaviour, with a heavy emphasis on Emotionally Unstable Personality Disorder. It is important that the mental health staff attend this first day as the value of the course is very much rooted in teaching the police staff about the core theory they need to know. This day will start the ongoing learning journey that the mental health professional will need to lead. Day 1 also covers the common stigma and misconceptions experienced by high intensity patients and will explain the trauma that drives most cases of this type. It will also demonstrate how social, relational, financial and addiction problems aggravate the behavioural patterns and how these behavioural responses in return aggravate these complex life issues.
DAY 2 – METHODOLOGY
Day 2 will teach the 8R Methodology behind the SIM model of care. This methodology provides a reflective framework that will help mental health professionals and policing professionals make safe and consistent decisions. It also helps staff plan care and review the work they have done. By the end of Day 2 students should be confident in knowing how they will work together.
DAY 3 – GETTING STARTED
Day 3 was added at the start of 2018, as feedback from early course delegates requested that they be given more guidance on how to launch and become operational. Day 3 therefore teaches students about the 11 core elements of delivering a high-quality project and how we will help them to continuously improve. We also look at examples of the crisis care plans used on the programme and discuss how best to ensure they can be shared across the country.
Staff who will not be operational actively using the SIM model with service users or will not be involved in the daily operational planning and management of the programme may not need to attend on day 3. If in doubt, please ask your local course organiser who is:
Name:
Organisation
Email
For more information about SIM and the High Intensity Network:
You can visit our website: www.highintensitynetwork.org
You can contact: Kimberley Jennings – High Intensity Network Coordinator
Email: kimberley@highintensitynetwork.org